• Our Brand
  • Our Products
  • Order & Payment
  • Account
  • Hi Life Club
  • Hi Life App

Our Brand

  • Why Hi Life?

    Quality is the mainstay of our business model. Ours is an undying, never-fading commitment to quality and innovation.

  • How are Hi Life products designed, made, and tested for quality?

    Extensive research helps us identify any and all requirements. We undertake a thorough market study, which enables us to design products of desired functionality with efficacy. We find and source the best-quality ingredients from credible suppliers, genuine and duly certified, from the best of regions like Japan. Our products are made with great care and compassion. The final output is rigorously tested for quality and results.

  • What is the Hi Life Referral Program?

    You and your friends deserve safe and effective hygiene products and well-being essentials. Refer and gift the woman you love 25 reward points towards her first order. Additionally, get 25 reward points in your own account.

  • How do I unsubscribe from product/email updates?

    Each update comes with an option to unsubscribe, simply click on the embedded link.

  • How can I review a Hi Life product and/or provide feedback?

    You may write us one in the dedicated space on our website, or direct it to our social media handles. We also read and respond to all emails.

Our Products

Hi Life Organic Period Pads

  • How are Hi Life Organic Period Pads different from other sanitary pads and napkins?

    Hi Life Organic Period Pads are perfectly soft sanitary pads thoughtfully designed to support you during your period days & nights, for all kinds of flow: heavy, medium, or low. Use of GOTS-certified 100% organic cotton, double airlaid technology, magic holes, and honeycomb structure make these rash-free, exceptionally-absorbing, leak-proof sanitary pads fit for both day and night. Each of the ultra-comfort pads comes with a biodegradable disposal bag.

  • How often should I change a Hi Life Organic Period Pad?

    As is widely advised, to ensure proper hygiene, a sanitary pad, also Hi Life Organic Period Pad, should be changed every 4-6 hours.

  • Hi Life Organic Period Pad is made from 100% organic, GOTS-certified cotton making it soft, gentle, and safe. It is widely known that organic feminine hygieneproducts support better health and hygiene.

  • How safe is a Hi Life Organic Period Pad for my environment?

    Each Hi Life Organic Period Pad comes in a biodegradable sanitary pad disposal bag, which makes it easy to discard and safe for the environment.

  • How to use the disposal bag for Hi Life Organic Period Pad?

    Take out the Hi Life organic cotton period pad. Put the soiled menstrual pad in the bag. Remove the strip on top of the flap. Seal and dispose in the bin.

  • Why is the significance of a red dot on a Hi Life Organic Period Pad Disposal Bag?

    We are making sincere efforts to further the Red Dot initiative to contain the exposure of sanitary workers and waste pickers to a slew of health hazards. Kicked off by Pune’s SWaCH waste pickers’ cooperative and PMC, the Red Dot program is aimed at improving the way we dispose of sanitary waste. It is to sensitize people to the problems faced by waste pickers who, perforce, need to handle this waste.

  • Is Hi Life Organic Period Pad Disposal Bag biodegradable?

    Yes, Hi Life Organic Period Pad Disposal Bag is biodegradable.

Intimate Spray

  • What are the ingredients of Hi Life Intimate Hygiene Spray?

    Zinc Gluconate is the active ingredient of Hi Life Intimate Hygiene Spray.

  • How safe is Hi Life Intimate Hygiene Spray?

    Hi Life Intimate Spray for women is 100% safe for the human body, as verified by Japan Food Research Laboratories. Its active ingredient is Zinc gluconate, which is the zinc salt of gluconic acid. It is 100% alcohol-free, as attested by Halal Certification Committee of Japan Islamic Trust.

  • How often can I use Hi Life Intimate Hygiene Spray?

    You may use Hi Life Intimate Hygiene Spray any number of times. It is a convenient and oh-so safe feminine hygiene spray. Spray on your intimate area after bath, whenever you pee, even during periods. Also before and after sex.

  • What must I do after every use of Hi Life Intimate Hygiene Spray?

    Hi Life Intimate Hygiene Spray is a no-wipe intimate spray. There is no need to wipe off the area after application. Leave it on and carry on.

  • Do I need a doctor’s prescription for Hi Life Intimate Hygiene Spray?

    No, you do not need a doctor’s prescription for Hi Life Intimate Hygiene Spray. It is a daily intimate hygiene spray. Though it is advised to consult a doctor in case you are experiencing some vaginal problems.

Hi Life Silica Drops

  • What is Silica?

    Silica, also called silicon dioxide, a compound of the two most abundant elements in Earth’s crust, silicon and oxygen, is the third most abundant trace element in the human body after iron and zinc. It is a clinically-studied trace mineral that our body requires to maintain proper health. An ever-growing body of research has demonstrated the importance of silicon in collagen production; immune response modulation; hair, skin, and nails upkeep, as well as bone mineralization.

  • How is Hi Life Silica Drops effective?

    Hi Life Silica Drops is a highly concentrated, ionized solution of Silica along with Sodium, Iron, Magnesium, Manganese, and Lithium. Its high bioavailability makes it super silica drops. It is a multi-action mineral supplement for beauty, body, and brain.

  • How safe is Silica?

    According to the American regulatory agency, silicon oxides and various silicates are classified as substances ‘generally recognized as safe’. Furthermore, ionized Silica is clinically-studied to be safe.

  • Is Silica safe for all ages?

    Silica is the third most abundant trace element in the human body after iron and zinc. The way collagen production slows from around the age of 21, silica does too. Although significant quantities of silicon are present in some foods, sometimes it is presented in an insoluble form and cannot be directly absorbed. Women in their early 30s should look to start taking silica.

Order

  • Do I need to set up an account to place an order?

    It is not necessary for you to create an account to place an order. However , it takes almost no time to create one.

  • Do you allow modification/cancellation of order once placed?

    We do not allow cancellation of order post checkout. However, you may modify some aspects of your order, say delivery address, delivery date. Get in touch with our Customer Support Executive to know more.

  • Does modification/cancellation entail an extra charge?

    It depends on the nature of modification, say a change of delivery address might entail additional shipping cost.

  • What is your shipping policy?

    Depending upon the order and address for delivery, you will be notified the lead time of delivery in real time at the time of placing an order.

  • How will I be updated about the dispatch & delivery of my package?

    We send you a specific communication, both at the time of dispatch and delivery. You can review the status of your orders and other related tracking information at one place under your account information.

  • How do I track the delivery of my package?

    Once your order is shipped, you will see a "Track" button alongside the specific order details. You will also be notified of a tracking link via SMS. In some rare cases, our courier partner takes upto 12 hours to activate the tracking link.

  • What is your return/refund policy?

    Our products being hygiene and well-being essentials do not qualify for return once opened. However, in select cases such as upon delivery of a tampered package or in case of damage in transit, a customer may seek an exchange. The customer in such a case is required to substantiate the receipt of a damaged/tampered package.

  • How do I know if an item is eligible for return?

    Our products being hygiene and well-being essentials are not eligible for return once opened.

  • What do I do in case of a failed delivery?

    In case of a failed delivery, please get in touch with our Customer Support executive at 1800 123 1161 or write to us at info@hilifewomen.com

  • Which are the acceptable forms of payment?

    Debit and Credit Cards

    Net banking

    Cash on Delivery

    Eligible E-Wallets

    Eligible Reward Points

  • How do I encash my reward points?

    Depending upon the eligibility and worth of your reward points, you may redeem them against the value of your order on checkout.

  • Is there a Cash on Delivery option?

    Yes, you may pay us cash on delivery.

Account

  • How do I create my account?

    Click on the "Account" button on the top right hand corner of the page. Enter your name and email address. Create a password. You can also use your existing Google + or Facebook account for registering. It is that simple!

  • How do I encash my reward points?

    Depending upon the eligibility and worth of your reward points, you may redeem them against the value of your order on checkout.

  • How do I update or modify my account information?

    To update or modify your account information, click on the Edit option on the bottom right of the account page. Make desired changes and submit.

  • What do I do if I forget my password?

    Don't you worry! Click on "Forgot Password" and follow the instructions to reset your password.

Hi Life Club

  • How do I earn points?

    There are many ways to earn reward points. Make a purchase. Share on social media. Submit a review. You also win gifts and free samples after you have accumulated certain points. We have a very exciting multi-tiered membership structure. Go take a look!

  • How long does it take for accrual/credit of points to my account?

    It may take 24 hours from the point of your recognisable transaction for points to be reflected in your account. If points have not been credited to your account within this timeframe, please contact customer support.

  • What is the validity of my points? When do my points and benefits cease to exist?

    Your points are valid for six months from their point of accrual. Post which, your available points expire and reset to 0 and you start accumulating new points to redeem your product rewards.

  • How do I track my points?

    You can check your points by visiting your account online at www.hilifewomen.com or using the Hi Life app. You can track your current points, tier, and available benefits.

  • How do I redeem my points?

    Your Hi Life Club benefits and rewards can only be redeemed on Hi Life web portal or mobile app at checkout with your purchase, except for special member events and select benefits. You will find your eligible offers and rewards (with offer codes if applicable) listed in your personal account. You must be logged in to your account to redeem your benefits and rewards. Details on event rewards will be provided separately for each event.

  • How do I join the Hi Life Club? How much does it cost?

    You become a member of the Hi Life Club by creating your account at www.hilifewomen.com and making your first purchase. In order to sign up, you must provide your email address and create a password. There is no other cost to join the Hi Life Club.

    By becoming a Hi Life Club member, you acknowledge that you have read, understood and agree to be bound by the applicable Terms & Conditions and by the terms of our Privacy Policy, also by any changes or modifications we may make.

Hi Life App

  • What are the benefits of using the Hi Life app?

    Hi Life app allows you to order thoughtfully-designed, well-liked Hi Life products conveniently on the go. It also comes with a period tracker to track your menstrual cycle.

  • How do I use the Hi Life Period Tracker?

    Feed in the necessary details about your last period, average menstrual cycle, and get notified about your upcoming period.

  • Can I pause or skip period reminders?

    Yes, it is possible to pause and skip reminders at the touch of a button.

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